8. support with AI

8.1. Overview

Welcome to the next generation of user support within the TOAR Data Dashboard. We’ve transformed the traditional “contact us” experience into a seamless, intelligent, and efficient interaction flow. Integrated directly into the dashboard footer, our Smart Support Modal ensures that help is always just one click away—without ever disrupting your workflow.

8.2. How to Use It

The support workflow is designed for speed and clarity. It guides users through a logical progression: AI Assistance → Ticket Submission.

  1. Access Support:

    • Look at the dashboard footer. Click the “Chatbot Icon” link on the right-hand side to open the modal overlay instantly.

the support form

  1. AI-Powered Inquiry (Step 1):

    • Enter your question in the field “Ask TOAR data bot”.

    • Click the “Send” button.

    • The Blablador AI agent processes your request instantly.

    • The response appears in the top text box, allowing for clear, formatted instructions.

  2. Ticket Submission (Step 2):

    • If the AI solution doesn’t fully resolve your issue, fill in Your Name and Your Email.

    • Optionally, you can also fill the Message field and explain, why the AI answer wasn’t helpful.

    • Click “Send Ticket”.

    • The system securely emails your query, the AI’s response, and your contact details to the support team.

8.3. Built for Users, Loved by Administrators

“The best support is support that resolves the issue before it becomes a ticket.”

This isn’t just a contact form; it’s an automated support assistant. By this approach, we’ve reduced support load times and improved user satisfaction.

Try it today.